Arrival and departure:


Guests may book in at any time within reason, if you expect to arrive mid morning please be aware that we may not have had time to service your room following the departure of the previous guests. If this is the case you can leave your luggage, collect your key and come back a little later. Please let us know if you expect to arrive late evening or during the night. Please aim to vacate your room by 11.00am at the latest on your day of departure.


Booking and paying:


We prefer bookings to be made by phone rather than e-mail and a credit card will be required to secure your booking. Upon departure you have the option to settle your account with cash or a credit card.


Last minute cancellations and ‘no shows’:

No shows and cancellations later than 10.00am the previous day will be charged for one night. In the case of a block booking less than one week before commencement of stay, the full amount will be charged (a block booking is a booking of multiple rooms for 3 nights of more)